FAQ
Everything you need to know before entrusting your operation to SAT
Transport, freight forwarding, maritime operations, warehousing and recruitment: find clear answers to the questions our customers ask most often.
What services does SAT Congo provide?
SAT Congo provides domestic and international road transport, logistics, freight forwarding and customs clearance, maritime agency and ship consignment, cargo handling and stevedoring, and warehousing. The group also carries out construction and public works through its specialised subsidiary.
How can I request a quotation?
Use the “Request a quote” button or the Contact page. To help our team respond quickly, include the required service, the nature of the goods, weight or volume, place of departure, destination and preferred operating period.
Does SAT organise domestic and international transport?
Yes. SAT organises freight transport within Congo and internationally, with road, sea, river and air solutions selected according to each operation.
Can SAT handle freight forwarding and customs clearance?
Yes. SAT is a licensed customs broker and assists customers with transit formalities, customs clearance and document tracking in compliance with applicable regulations.
Which maritime services are available?
SAT provides maritime agency and ship consignment services for different types of vessels, including port-call coordination, crew assistance, cargo-operation monitoring and related services at the Port of Pointe-Noire.
Does SAT provide cargo handling and stevedoring?
Yes. Our teams handle loading, unloading, lashing, unlashing, lifting, transport and storage operations for both imported and exported goods.
Do you offer warehousing solutions?
Yes. SAT operates warehouses in the port and airport areas, with space for different categories of goods and facilities suitable for bonded or customs-cleared cargo.
How does SAT manage operational safety and tracking?
Operations are supported by a QHSE policy, equipment and fleet inspections, preventive maintenance and tracking tools. Quality, health, safety and environmental protection are integrated into SAT’s management system.
How can I view vacancies and apply?
Vacancies are published on the Careers page. Open the position that interests you and select “Apply for this position” to verify your email address and securely submit your CV and cover letter.
How can I contact a SAT office?
The Contact page lists the details of the Pointe-Noire and Brazzaville offices and includes an enquiry form. Select the relevant transport type or service so that your request reaches the appropriate team.
Still have a question?
Tell our team about your operation and we will direct you to the right service.
Contact our team